Our response to COVID-19

These are unprecedented times and, like all other responsible businesses, our commitment is to ensuring the wellbeing of our staff, artists and our collectors. We are constantly monitoring developments, and have taken steps in line with government guidelines to safeguard our teams. In this period of transition, we have been left with no choice but to send our staff home while we reconfigure our operations to accommodate current circumstances.

 

 FAQs 

Q: What happens to my order?

A: Rest assured that, while we will not be able to meet our usual 4 week delivery time frame, your order is safe and unaffected by this pause in our operations.  

Q: When will normal business resume?

A: We are reviewing the situation on a daily basis and being guided by Government advice to businesses. We will resume operations and open our doors as soon as we feel we are able to do so safely and responsibly.  

Q: How can I contact you?

A: You can reach us by email, or leave us a voicemail, which we will respond to as soon as we are able to reintroduce our staff into the workplace.   Art doesn’t stop, and neither do we - normal service will resume again shortly! We thank you for your understanding and patience in the interim.

 

You can find contact details for your local gallery here. For up-to-date information on delivery and other services, please click here

Explore our world

For those of you staying at home, you can still explore our latest releases, make your way through our library of Fine Art Collector magazines and stay inspired by following our social media channels, including Facebook, Twitter and Instagram.

Our artists have asked us to pass along their gratitude for your enduring support; a sentiment that we, of course, echo. You can see their messages on our YouTube channel here and on our Instagram stories. 

We wish you and your families well during the coming weeks.  

RBR CHE 0910

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© Copyright Washington Green Retail Limited trading as Castle Fine Art. First published 2012, last updated 2020. Washington Green Retail Limited acts as a credit broker and offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance.

Washington Green Retail Limited is authorised and regulated by the Financial Conduct Authority. Our registration number is 726395. Credit provided subject to age and status. Terms & Conditions Privacy Cookies V12 Finance